Transparency is necessary to avoid any confusion about our products. We design, source and manufacture our components in different regions: Spain and United Kingdom for the carbon fiber processes, Switzerland and Hong Kong for most of the components, and Italy for our straps and accessories.
All our products are designed and pre-prototyped in Spain, as well as shipping processes. With more than 14 years working for prestigious companies, sometimes even on unique projects for public bodies, we design and manufacture our watches with the same extreme quality and attention for details. We are proud to say that we develop and design in-house our 3D renderings and pre-prototypes as well as our website, which allows us to be efficient and fast on the launch of new collections.
We source components from all over the world and choose to work with the best suppliers, rather than limiting ourselves geographically. We do our pre-prototyping stage in Spain, to make sure we control every details before going further with prototyping and pre-production. We manufacture our components in different regions: Spain and United Kingdom for the carbon fiber processes, Switzerland and Hong Kong for most of the components, and Italy for our straps and accessories.
For a peace of mind, purchase only through our official site www.blesbert.com or authorized retailers listed on our website.
Shipping and payment
For orders placed on our website via Visa/ MasterCard, all products are priced in euros (€).
Our prices include VAT but do not include import duties and/or other applicable taxes. These are the responsibility of the customer and will be billed to you by our logistic partners or your local customs authority on delivery.
We ship worldwide but unfortunately we are not able to ship to the following countries:
Afghanistan, Algeria, Angola, Anguilla, Antigua & Barbuda, Argentina, Aruba, Ascension Island, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belize, Benin, Bermuda, Bhutan, Bolivia, Botswana, Brazil, British Indian Ocean Territory, British Virgin Islands, Brunei, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Caribbean Netherlands, Cayman Islands, Central African Republic, Chad, Chile, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Cook Islands, Costa Rica, Curaçao, Côte d’Ivoire, Djibouti, Dominica, Dominican Republic, Ecuador, El Salvador, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, Falkland Islands, Faroe Islands, Fiji, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Ghana, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, India, Iraq, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Lebanon, Lesotho, Liberia, Libya, Macao SAR, Madagascar, Malawi, Maldives, Mali, Martinique, Mauritania, Mauritius, Mongolia, Montserrat, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, New Caledonia, New Zealand (1 of 17 regions), Nicaragua, Niger, Nigeria, Niue, Norfolk Island, Oman, Pakistan, Palestinian Territories, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn Islands, Russia, Rwanda, Samoa, São Tomé & Príncipe, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Sint Maarten, Solomon Islands, Somalia, South Georgia & South Sandwich Islands, South Sudan, St. Barthélemy, St. Helena, St. Kitts & Nevis, St. Lucia, St. Martin, St. Pierre & Miquelon, St. Vincent & Grenadines, Sudan, Suriname, Taiwan, Tajikistan, Tanzania, Timor-Leste, Togo, Tokelau, Tonga, Trinidad & Tobago, Tristan da Cunha, Tunisia, Turkmenistan, Turks & Caicos Islands, Tuvalu, U.S. Outlying Islands, Uganda, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Wallis & Futuna, Western Sahara, Yemen, Zambia, Zimbabwe.
Shipping of all our watches are free of charge. Your order is systematically taken care of the same purchase day (excluding weekends and public holidays). Depending on the stock available, your watch can be prepared within 24-48 hours after a final quality control check.
Delivery in 2-7 days including peninsula, Balearic Islands, Canary Islands and International, depending on the destination country.
However, if it's in the case of a pre-order to finance the production stage, the shipping of the watch will be done later. A new production can take up to 3-4 months, even later, depending on the orders. This will also be written and indicated on the pre-order page.
Once your order has shipped, you will receive tracking information via e-mail. If you haven't received an e-mail, please contact us at firstname.lastname@example.org and we will resend you the tracking information. Allow 48h before writting to us.
New tracking numbers usually take about 24 hours to activate from the time you receive your shipping confirmation. If it's been more than 24 hours and your tracking number still isn't working, contact us by e-mail at email@example.com and we'll help ensure you get your package. Please note that we do not deliver during the weekend.
We work with Shopify and Stripe platforms. Our payment platform is protected and encrypted so that your information is processed safely. You can choose the payment method at the time of finalizing your order.
If you wish, you can finance your order by paying in 3 easy installments with no added interest. Select the financing method when processing your order.
Warranty and returns
Our watches carry an international warranty up to 36 months, starting from the date of purchase.
The warranty is intended to cover any technical issues that are a result of issues during production or assembly. Damage due to improper use, or activities such as (but not limited to) playing golf, using a power drill, go-karting can damage your timepiece and this is not covered by the warranty.
Forgetting to push the crown back before water exposure is also an example of user mistakes and something that is not covered under the warranty. Trying to disassemble a watch by yourself or having your local watchmaker do it automatically voids the warranty.
Anti-reflective coatings on glasses will wear and the wearing pattern varies form individual to individual based on use case. This wear and tear is not covered by the warranty. For more informations, please contact us or read our Terms and conditions.
All of our watches are waterproof minimum up to 50 meters (5 ATM). However, we would recommend avoiding contact with water if you are wearing a leather strap. After contact with seawater, it's essential to clean your watch with fresh water.
We are here to make things right for you. We kindly ask you to contact us before returning your parcel, you have 48h to do it. Please include the following information in your email: 1, Your order number and complete name. 2, Your complete shipping address. 3, Pictures of the defective/damaged/incomplete product(s).
We offer a full refund, less shipping fees, for all our watches provided within two (2) weeks of receipt. The watch must be returned in unused and unworn condition complete, with the original untouched packaging and all accessories supplied (including all straps and buckles, and protective coverings).
As a business, we also need to be able to resell any returned products. We unfortunately cannot accept a return if the watch has been worn and have scratches.
For more and clear understanding please read our Terms and Conditions policy.
Our shipping format, in addition to being sustainable, takes returns into account. We recommend that you keep the original packaging, including the brown cardboard box, for the first two (2) weeks for any returns.
We guarantee that we are always accessible via our social networks so that we can listen to your opinions and desires and develop the brand together, so that the product is a perfect fit for you.
You can contact us by phone, +34 644 014 976, or by e-mail, firstname.lastname@example.org. We will answer your questions as precisely as we can.